At Upshot Media we care about your website and your success

We have a dedicated support system available for all customers, each and every ticket that is logged is allocated to the most appropriate person within the team and dealt with in a timely manner to ensure that you can keep doing what you are good at.

Our support ranges from assisting you with creating a page or service through to bug fixes should something not be working 100%, it happens from time to time with tech but that’s why we are on hand to manage and perform those fixes for you.

We take care of all the technical stuff so you don’t need to these range from website hosting, website maintenance and upgrades, SSL security certificates, website backups and dedicated support ticketing system.

Have look at our website platform page where we talk about Platform Enhancements and Platform Core Upgrades

Platform Enhancements
Platform Enhancements

When ‘new’ platform features are developed to enhance your website and your customers experience we will add these to your platform free of charge. If you require bespoke features for your website, please get in touch to discuss your requirements.

Platform Progression
Platform Core Upgrades

All websites are built using code such as PHP, or ASP, from time to time that requires updating to help keep it secure, deprecated (outdated) code is no longer supported. Newer PHP versions are faster. We maintain this for you as part of your monthly subscription.

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01353 640003 / 01787 379907
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Registered in England & Wales No. 05528247
Registered address: 51 Briars End, Witchford, Cambs, CB6 2GB